Terms and Conditions
Last updated: June 11, 2026
At TranslateTrainer, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal data when using the TranslateTrainer website and services.
By using the Service, you acknowledge that your personal information may be processed as described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Account information such as your email address, username, language preferences, and account settings.
- Learning information such as exercises, answers, evaluations, progress statistics, and training history.
- Technical information such as IP address, browser type, device information, operating system, and usage logs.
- Payment-related information necessary to process purchases and verify transactions.
- Communications that you send to us through support or contact forms.
We do not store full payment card details.
2. AI Processing
TranslateTrainer uses artificial intelligence technologies to generate language exercises, translations, evaluations, explanations, corrections, and language-learning feedback.
Information that you submit as part of training activities, including prompts, answers, and exercise content, may be processed by our own systems and by third-party AI service providers solely for the purpose of providing, maintaining, securing, and improving the Service.
Please do not submit confidential, sensitive, medical, financial, legal, or other highly sensitive information when using AI-powered features.
TranslateTrainer is intended for language-learning and language-practice purposes and is not designed to provide professional advice or services.
3. How We Use Information
We use personal information to:
- provide and maintain the Service;
- authenticate users and manage accounts;
- deliver language-learning and language-practice features, exercises, and evaluations;
- process payments and prevent fraud;
- respond to support requests;
- improve performance, security, and functionality;
- comply with legal obligations.
4. Legal Basis for Processing
Where required by applicable law, including the General Data Protection Regulation (GDPR), we process personal data based on one or more of the following legal grounds:
- performance of a contract with you;
- our legitimate interests in operating and improving the Service;
- compliance with legal obligations;
- your consent where required.
5. Sharing of Information
We do not sell personal information.
We may share information with trusted service providers that assist us in operating the Service, including:
- hosting and infrastructure providers;
- payment processors;
- email delivery providers;
- analytics providers;
- artificial intelligence providers;
- professional advisers and legal authorities when required by law.
Such providers may process information only for the purposes authorized by us and in accordance with applicable laws.
6. Cookies
We use cookies and similar technologies to maintain user sessions, remember preferences, improve functionality, analyze usage, and enhance security.
You may configure your browser to refuse or delete cookies. Some features of the Service may not function properly without cookies.
7. Data Retention
We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.
Learning history and account data are generally retained until the account is deleted. Certain information may be retained for a longer period where required by law, necessary for fraud prevention, payment verification, dispute resolution, enforcement of agreements, or protection of legitimate interests.
8. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be completely secure.
9. International Data Transfers
Depending on your location, your information may be processed and stored in countries other than your country of residence.
Where required by law, we take appropriate safeguards to protect personal information during international transfers.
10. Your Privacy Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- correct inaccurate information;
- request deletion of personal information;
- object to certain processing activities;
- request restriction of processing;
- withdraw consent where processing is based on consent;
- request a portable copy of your data.
Requests may be submitted through our support or contact page.
11. Children's Privacy
TranslateTrainer is intended for users who are at least 16 years old or the minimum age required by applicable law in their jurisdiction.
We do not knowingly collect personal information from individuals who are not permitted to use the Service under applicable law.
If we become aware that personal information has been collected in violation of applicable legal requirements, we will take reasonable steps to delete it.
12. Third-Party Websites
The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, security, or policies of third parties.
13. Account Deletion
You may request deletion of your account at any time using the account management tools provided by the Service.
Following account deletion, personal information will be deleted or anonymized within a reasonable period, except where retention is required by law or is necessary for payment verification, fraud prevention, dispute resolution, security, enforcement of agreements, or protection of legal rights.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page with a revised "Last updated" date.
Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding the processing of your personal information, please contact us using the contact information published on the TranslateTrainer website.